Mystery Research

Mystery research, anonymous company testing, is the most suitable way of identitfying weaknesses in the consumer relationship. Mystery research, tests real instances of buying or consulting according to a standardised basis. This ultimately affords an objective working knowledge of how to win over your target consumer group.

Mystery research can be applied in a variety of ways, the services offered by concertare include:

We accomplish for you

• Test shopping (Mystery Shopping)
• Test consultancy
• Test phone calls (Mystery Calls)
• Store checks
• Campaign tests
• Promotion checks
• Website tests
• Comparison with the competition
• Test thefts

For information about working in mystery research (including job requirements and locations) please click here.