concertare employment information
- General information
- Information for test shopping
- Information for interviewing
- Information for filling in online questionnaires
- Frequently asked questions
- The next steps
1. General Information
concertare is a specialist consultancy for customer relations management.
The aim is to provide a customer service which will ensure
customer satisfaction, loyalty and consequently the economic growth
of our clients.
concertare works with a variety of trades, providing customer
service analysis and development strategies, enabling our clients to achieve
their potential.
Our main services include:
- Consulting: the different tools and aspects of customer relations
- Analysis: customer questionnaires, test phone calls, test shopping and test consulting (mystery shopping)
- Customer relations training for staff
A significant proportion of our client base is made up of large businesses, including Audi, Autostadt, BMW, Citroën, Deutsche Post, DEVK, Dresdner Bank, Edeka, Honda, Klöckner, Porsche and T-Com.
2. Information for test shopping »
To the Registration »
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concertare employment information as PDF document